Shipping & Returns Information - Chic Empire Australia

Shipping & Returns

For a limited time we are offering FREE DELIVERY WORLDWIDE for all orders over $300.

All stocked items are dispatched within 2 business days from our distribution centre in Melbourne, Australia with secure payments processed in accordance with international security standards. Once your order is dispatched you will receive a shipping confirmation email.

The following approximate delivery times apply.

AUSTRALIAN ORDERS
We use Domestic Express Signature Service for all deliveries within Australia. Delivery time is 1-2 working days from dispatch. For delivery to remote or rural areas, please allow further 1-2 working days.

INTERNATIONAL ORDERS
International orders are sent via International Express Signature Service. Delivery times from dispatch are 5-10 working days. Additional delays may occur during the months of December - January due to the heavy load on postal services and customs.

International orders might be subject to import taxes/duties. For information, please contact your local customs authority. Any such taxes are the responsibility of the parcel recipient and are not paid by us.

Unclaimed or refused deliveries may incur additional fees.

Please choose your goods carefully when making an order as we use a fully automated order dispatch system that charges you credit card and initiates order dispatch process at the time of order confirmation. This means that your order may be send to you before we get a chance to respond to your email enquiries. Of course, we offer exchanges and refunds subject to our Terms & Conditions.

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